Unlock the Execution Layer of Genesys Cloud

Compass turns intelligence into Action Coaching Results

Genesys Cloud gives you the foundation: transcripts, insights, AI signals.
COMPASS turns that intelligence into daily operational reviews, prioritized actions, measurable coaching, and continuous improvement.
Turn your Genesys data into decisions, actions, and sustained performance gains.
With COMPASS, you get:

  • Complete visibility across 100% of conversations – not just samples
  •  AI-powered evaluations and coaching that change agent behavior
  • Daily action plans that turn insight into measurable improvement
  • Instant conversational analytics through natural-language queries
  • Sustained execution tracking across your organization

Unlock the Execution Layer of Genesys Cloud

For organizations running or migrating to Genesys Cloud who want AI to drive measurable operational improvement.

Request a Demo

Empowering Your Contact Center with Secure GenAI Automation— Efficiency, Insight, and Value Redefined.

Built for Impact. Priced for Reality.

COMPASS aligns cost with value through a transparent, consumption-based model – ensuring you pay for AI processing, not inflated licensing structures.
From full automation of analysis and evaluations to execution tracking and coaching, Compass reduces manual effort while increasing measurable outcomes. The ROI isn’t theoretical. It compounds daily.

Activate Execution in Your Genesys Cloud Environment

Compass transforms conversation intelligence into daily operational improvement.
Built to complement Genesys Cloud, Compass delivers full automation of conversation analysis and evaluations, AI-driven coaching plans, automated daily reviews, and natural-language access to your data – all aligned with a transparent, usage-based model.
If your organization is ready to move from dashboards to measurable execution, request a demo and see Compass in action.

Contact Us